Self Storage is the solution when you are short on space or need somewhere safe & secure to store your goods. Stor-Mate can provide solutions for personal, business, commercial and document storage.  

The process is simple

- Choose a Storage Space Size (Our staff can help you work out the perfect size for you)

- Sign a standard Storage Agreement - You will require Photo ID

- Pay for the full first month + deposit

- Move In

- Lock your storage space (using either a padlock supplied by you or purchased from our Store)

- Access your storage space any time you like - 24x7

Self Storage is super easy, affordable and convenient to use. Contact us to find out how Stor-Mate Self Storage can work for you

What size storage space do I need?

Use the space calculator to work out the storage space size that is perfect for you, or contact us to talk to our friendly staff for help!

How much do storage spaces cost?

Please contact us for our current pricing structure

How do I pay my storage fees?

Stor-Mate offers a variety of payment options for your convenience

We accept cash, credit/debit card, centrepay and direct deposit payments. Storers can set up a regular direct debit payment when they license a space at Stor-Mate so a payment is never missed

Who can access my storage space?

As a storer, YOU control who has access to your storage space

With a padlock either purchased from our store or supplied by you, you lock your storage space and keep the key. Stor-Mate does not keep keys and therefore access to your storage space is entirely regulated by you 

Am I locked into a fixed contract?

Stor-Mate offers ultimate flexibility by enabling customers to select a storage fee period with the ability to either reduce or extend it without incurring any financial penalties. Minimum one month stay

What happens if I want to move out early?

There are no penalties for moving out early. You just have to give 7 days notice. The balance of any un-used storage fees will be refunded to you. Minimum one month stay

What hours can I access my Storage Space?

Standard Access is 7 days a week 24 hours a day. So you can come and go as you like through a motorised secure pin coded gate access

How secure is your site?

Our site boasts State of the Art Security systems. Security fencing and pin number motorised gated access control eliminate unwanted traffic through the site and enable all entry to be monitored. All storage spaces are individually alarmed, which offers greater peace of mind to our Storers. Security personnel and the Facility Manager conduct random routine site checks after office hours and our CCTV security system monitors and records all site activity which is reviewed daily. The back-to-base security alerts security AND the Facility Manager immediately for response

Do you sell boxes and packing materials?

Yes, Stor-Mate can provide you with boxes, tape and other packaging materials

Are my goods insured?

We do recommend that you check with your own insurance company (your house and contents insurer) to cover your goods while in storage at Stor-Mate. Quite often they are able to transfer your current insurance to your storage space

Where can I download the Stor-Mate Privacy Policy?

You can download this direct from our website using this link:

Download Privacy Policy

What happens if I do not pay my storage fees?

If storage fees are not paid in accordance with the Terms of the Stor-Mate Storage Agreement, storers may be refused access to the facility and their storage space until such time as their fee payments are up to date

If a storer misses making a payment they will be notified by phone, email and/or sms to prompt them to pay their account to ensure they are not locked out of the facility

In extreme circumstances, we may be forced to sell the contents of the Storage Space. All efforts will be made to resolve the matter using alternate methods. If you have any concerns please contact our staff immediately